February 5, 2018

Peter Nemtsas is the Chair of the Sustainability Industry Reference Committee. He owns and operates his own consulting and contracting business, Myoora Transformations. He provides organisations with a competitive edge through the application of operations excellence methodologies, sound supply chain management and process improvement refined over many years and industries.

Peter Nemtsas

Tell us a little about yourself and your industry experience?
I started my work journey in Total Quality Management in the 1980s within logistics teams at the Royal Australian Air Force. I’ve been applying continuous improvement methodologies and techniques across many industries ever since.

As Asia-Pacific Training Manager and CEO of the Registered Training Organisation (RTO) for Linfox I developed and delivered nationally recognised training in logistics, warehousing, transport, and Competitive Systems and Practices.

My experience spans public and private, listed and unlisted organisations, from small medium enterprises to multinational corporations. I’ve assisted organisations across industries to improve business processes and reduce operating costs in sectors ranging from logistics, engineering and maintenance, Fast Moving Consumer Goods (FMCG), tyre manufacturing, automotive and even vocational education and training.

I’ve also worked with RTOs to help them meet ASQA and internal continuous improvement standards.

Why are you passionate about vocational education and training?
I was drawn to the national training system as it has a good structured process and equipped industry to deliver on continuous improvement intentions.

Having worked in industries where quality and ‘lean’ training was not robust enough to meet industry needs and deliver a return on investment, I set up an RTO to deliver the Certificate III and IV in Competitive Systems and Practices.

By making training workplace based, I was able to assist organisations to solve workplace problems while undertaking training. This enabled businesses to immediately realise a return on their training investment.

The national Vocational, Education and Training (VET) system is significant for industry providing organisations with the tools to be sustainable and is great at ensuring learners are work ready.

Being involved in the Industry Reference Committee (IRC) has enabled me to stay on my own continuous improvement journey, and helped me take a strategic approach to ensure the Standards have practical application at RTO and organisational level.

What’s the next big thing in your industry?
Operations excellence. Looking at holistic business measurement in relation to behaviours and being able to measure and assess an organisation’s position in the market and level of maturity.

Understanding the impact and cost of business behaviours is vital to business sustainability.

Developing well rounded leaders who operate effectively and excellently in the workplace and understand all aspects of operations. We need to empower leaders to get better at measuring the business, setting performance metrics, strategic plans and goals.

What are the emerging skills needs in your industry?
To achieve operations excellence, we need data analytics. This involves determining what data is required and available, analysis of the data to assess success against strategic targets, and routine analysis to measure performance or to predict outcomes.

Outcome and performance prediction skills will also become increasingly important to organisations.

Similar to work, health and safety in workplaces, sustainability practices will become embedded in high performing organisations.

How can we make the training system better?
Greater control over RTOs is required in respect to the training approach undertaken. The emphasis should be on training in the workplace or simulated workplace, and the focus on ‘learning by doing’.

Environmental awareness affects every business and this needs to be incorporated in training components. We should look to incorporate these skills into existing units rather than developing new standalone units. This assists with standardised training outcomes across industries and minimises duplication of training components within the system.

Building an easy to navigate training system benefits industry as they can identify the training solution that best suits their requirements, improves business outcomes, reduces costs and even benefits the environment at the same time.

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